Supervisory Skills 

Program Outlines

  • Unit 1 –  Supervisor’s Job and Time Management
  • Unit 2 – Making Sound and Creative Decisions
  • Unit 3 – Improving Your Communication Skills & Understanding Workgroup
  • Unit 4 – Motivating Employer & Handling Conflicts

Learning Outcome
At the end of this program, participants will be able to

  • sharpen their abilities of mid-level management
  • manage themselves and their subordinates more effectively by developing  skills in
    • Communication
    • Planning & Organizing Work
    • Decision Making
    • Problem Solving
    • Motivation and Performance Management

Course Methodology

  • Lectures
  • Discussions
  • Case Studies
  • Role Plays
  • Group Discussions & Presentations

Who should Attend?

  • Supervisors
  • Personal Assistants
  • Potential Managers
  • Executives
  • Line Leaders
  • Staff

Fees
RM1,000 per participant

Duration
2 days

Venue & Date & Time

  • UCTS
  • 8.30 am – 5.00 pm
  • To be announced

For any inquiries, please contact 084-367537 or email to cepd@ucts.edu.my.