Overview of Continuous Quality Improvement (CQI) Plan

Teaching Assessment

Teaching Assessment is conducted at every end of each semester in order to get feedbacks from the students on the effectiveness of teaching and learning for the purpose of:

  1. monitoring the academic staff based on the set criteria
  2. improving the quality of courses and teaching skills of academic staff
  3. grooming and sustaining the academic staff to be capable and competent
  4. providing avenue for students’ feedbacks and identify necessary actions taken based on empirical data

Curriculum Review

Curriculum Review is carried out at every end of each semester and conducted within ten days after the final results have been approved by the Senate.  It is done based on reviews of qualitative and quantitative data.  The qualitative data include Course Coordinator’s reflections of the course’s content and flow, comments from the External Examiner(s), comments from the Industrial Advisory Panel (IAP), comments during Student Dialogue or other qualitative data relevant or related to the course.  Quantitative data includes Course Learning Outcomes (CLOs) attainment and student workloads in relation to the Student Learning Time (SLT).  Curriculum Review Meetings are chaired by the Head of Programme and a report will suggest any necessary amendments of individual course’s learning outcomes, syllabus, and assessment strategy as well as teaching methodology.

Exit Survey

Exit Survey is conducted after the graduation of every cohort of a programme, depending on the duration of the programme, commonly after 3 or 4 years.  The respondents for this survey are the graduates. The purpose of the Exit Survey is to identify students’ views of the programme and their assessments and ratings of the overall achievement of the Programme Learning Outcomes (PLOs).  Findings from the survey will be analysed and Head of Programmes (HOPs) are responsible to take necessary actions based on the findings.

Employer Survey

Employer Survey is conducted between 3 to 5 years after an alumni cohort has graduated and employed.  The respondents are the immediate supervisors of the alumni.  Employer survey is conducted to acquire the perception of employers toward the alumni’s knowledge, capability, skills, teamwork, leadership, entrepreneurship and other soft-skill values.  The main objective of the Employer Survey is to gauge the relevancy and sufficiency of the Programme Educational Objectives (PEOs) to industrial needs.  Findings from the Employer Survey will be presented to the respective HOPs and Deans for necessary actions on the PEOs.

Links

Link to Student Learning Time (SLT) calculation:  https://uctscqa.azurewebsites.net/

Contact Us

(For staff email address, please add @ucts.edu.my after email name)

  • Professor Dr Salfarina Abdul Gapor
    Position:  
    Director
    Phone:  
    084-367361 
    Email:  
    salfarina
  • Nurul Ain binti Hifrawi
    Position:  Executive
    Phone:  084-367353
    Email:  ainhifrawi
  • Nur Farhan Freddie Erikson Frederick
    Position:  Clerk
    Phone:  084-367370
    Email:  nur.farhan